• Doc-To-Help 2009. The latest release includes an XML-based editor, intuitive interface. industry-standard code, and style editor. And Visual Studio users can take advantage of DynamicHelp, which uses drag-and-drop to add a Help pane to the application interface. You definitely need to take a look at this if you are creating embedded Help.
• DemoWorks 2009. Create videos in WMV, Flash, animated GIF, executables, and more.
• FrontLine 2008. Do you need to create a Knowledge Base for your users? Check out FrontLine, which provides a searchable portal, web-based administration, and knowledge management interface. You can build your repository by creating new documents, importing existing documents, or referencing websites. (Note: IIS server is required.)

Also, when you get a chance, check out the ComponentOne blogs. Use the tag cloud at the upper right to see the appropriate entries. (Your programmers may want to check them out, too.)